Montana Legal Services Association and MontanaLawHelp.org is committed to your privacy. 

Our privacy policy describes how we collect and use information about you. This policy doesn't apply to other sites you reach through MontanaLawHelp.org or its Comm100 chat feature. You should read the privacy policies of other Web sites to learn how they collect and use information about you.

Comm100 Chat Feature

Comm100 collects information, such as

  • information about the computer, browser, and Internet Service Provider that you use,
  • the date and time when you visit, and
  • the pages on MontanaLawHelp.org that you visit.

Also, you may give one of the MontanaLawHelp.org chat specialists information about you when using Comm100. This information may include:

  • your name,
  • an email address, or
  • information about your legal problem.

Every chat is recorded by Comm100, the software that we use. Comm100 has a Privacy Policy that tells you what information they collect and how it is used.


How do you use the information that you collect?

We do not sell, trade, or rent your personal information to others. Comm100 staff may use the information:

  • to train MontanaLawHelp.org chat specialists,
  • to evaluate Comm100,
  • to report on the project's success, and
  • to perform other administrative tasks.

We will remove your name, email address, and other information that someone could use to identify you before we use the information. We will only use your email address or telephone number to contact you if you have given us permission to contact you later.

Do we share the information we collect online?

No, we do not share any information about you unless we are required by law to share.

Google Analytics

MontanaLawHelp.org uses use Google Analytics to gather usage statistics.  MontanaLawHelp.org will use the information gathered to improve web services for its users.  Google Analytics employs cookies to define user sessions , which allows for the  collection of important data about how our users are using MontanaLawHelp.org.  Google Analytics uses only first-party cookies for data analysis.  This means that the cookies are linked to the MontanaLawHelp.org website domain(s), and Google Analytics will only use that cookie data for statistical analysis related to your browsing behavior on theMontanaLawHelp.org websites.  According to Google, the data collected cannot be altered or retrieved by services from other domains.  If you choose, you can opt out by turning off cookies in the preferences settings in your browser. For more information on Google Analytics, please visit Google’s web site.


Who can I contact with question about this Privacy Policy?

You can contact MontanaLawHelp.org at montanalawhelp@mtlsa.org if you have any questions about this Privacy Policy.